Please use this identifier to cite or link to this item: http://hdl.handle.net/11434/1589
Title: Using value stream mapping to improve processes in a urology department.
Book Title: Lean Thinking for Healthcare
Epworth Authors: Wickramasinghe, Nilmini
Editors: Wickramasinghe, Nilmini
Al-Hakim, Latif
Gonzalez, Chris
Tan, Joseph
Other Authors: Gonzalez, Chris M.
Lau, Kwok Hung
Keywords: Healthcare Delivery Goals
Information Communication Technology
Value Stream Mapping
Waste Elimination
Process Re-Engineering
ICT
Workflow
Urology
Chair of Health Informatics Management, Epworth HealthCare, Victoria, Australia
Issue Date: 2014
Publisher: Springer New York
Abstract: In order to realise the healthcare delivery goals of access, quality and value, it is necessary to examine existing processes to identify opportunities to redesign them and incorporate ICT (information communication technologies) to enable effective and efficient processes that do facilitate the delivery of superior healthcare. Value stream mapping technique can be used in identifying wastes in the process for elimination so as to improve overall efficiency and throughput. The following discusses this in the context of a urology clinic at a large hospital in the MidWest, USA.
URI: http://hdl.handle.net/11434/1589
DOI: 10.1007/978-1-4614-8036-5_26
ISBN: 978-1-4614-8035-8
Type: Chapter
Affiliated Organisations: Health Informatics
Appears in Collections:Health Informatics

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