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Title: Improving the process of healthcare delivery in an outpatient environment: the case of a urology department.
Book Title: Critical Issues in Developing Sustainable eHealth Solutions.
Epworth Authors: Wickramasinghe, Nilmini
Editors: Wickramasinghe, Nilmini
Bali, B.
Suomi, R.
Kirn, S.
Other Authors: Gonzalez, Chris
Keywords: Healthcare Information Systems
Information Communication Technology
Urology Clinic
Knowledge Management Infrastructure
Knowledge Management
Healthcare Delivery
Chair of Health Informatics Management, Epworth HealthCare, Victoria, Australia
Issue Date: Jan-2012
Publisher: Springer
Citation: pp. 87-97
Abstract: In order to realise the healthcare value proposition of access, quality and value, it is necessary to examine existing healthcare processes to identify opportunities to re-design them and incorporate ICT (information communication technologies) to enable effective and efficient processes that do facilitate the delivery of superior healthcare. The following discusses this in the context of a urology clinic at a large hospital in the MidWest, USA.
DOI: 10.1007/978-1-4614-1536-7_6
ISBN: 9781461415350
Type: Chapter
Affiliated Organisations: North Western Memorial Hospital, Chicago, USA
School of Business Information Technology and Logistics, RMIT University, Melbourne, VIC, Australia
Appears in Collections:Health Informatics

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