Generating healthcare value with technology: digital divide or digital panacea?

Abstract

HealthCare is transitioning from a focus on volume to one on value. This value agenda is dependent on outcomes, engagement, quality, expenditures and access; parameters important to all major HealthCare stakeholders. Technology implementations from electronic medical and health records to devices that provide for the remote monitoring of physiologic parameters facilitate significant value generation resulting in improved patient-centred care. In this study, we investigate the value enablement achieved through the implementation and use of technology in the context of the one view point-of-care system in a not-for-profit tertiary HealthCare context in Victoria, Australia.