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Title: #Makepoliciesfun: Improving organisational engagement in policy management.
Epworth Authors: Lawlor, Lauren
Daly, Sheila
Baird, Megan
Keywords: Policy Management
Organisational Engagement
Stakeholder Feedback
Simplification of Process
Staff Awareness
Staff Education
Health Administration, Epworth HealthCare, Victoria, Australia
Issue Date: Oct-2023
Conference Name: Epworth HealthCare Research Month 2023
Conference Location: Epworth Research Institute, Victoria, Australia
Abstract: Background: Policy documents are essential for organisations and support the delivery of safe, effective and high-quality care within healthcare organisations. Engaging staff in policies and policy management can be challenging, especially during a pandemic. Aim: To describe the approaches undertaken to increase engagement in policies for front-line staff through to senior management across our organisation.Conclusion: Simplification of processes and the implementation of a bespoke dashboard and engaging educational materials has resulted in greater oversight of policy currency, a reduction in burden on staff and increased end-user engagement. Key learnings: Understanding staff challenges helped ensure change ideas would be impactful and successful. Collaborating with key stakeholders during the dashboard design phase, established key requirements, which enhanced end-user engagement. Improving the visibility of document currency, together with regular engagement with Document Sponsors and Document Coordinators, has supported the progression of overdue documents.
Type: Conference Poster
Appears in Collections:Research Month

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